Transcribed
Customers Frustrated with Mobile Retailers
WHAT ARE MOBILE USERS DOING ONLINE? SHOPPING FOUR OUT OF FIVE US smartphone owners use their phone to help with shopping. ostrangeloop SOURCE: GOOGLE/IPSOS 14111
Customers Frustrated with Mobile Retailers
shared by kcatoto on Jan 25
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Although consumers are shopping more via mobile, the retailers are not living up to consumer expectations and have plenty of room for improvement. The consequences of providing a less than favorable o...
nline experience for customers include less revenue, poor reviews and a risk of loosing repeat customers for good.
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