Customer Loyalty Programs

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Less than 40% of small businesses offer a customer loyalty program, and the ones who do mostly use the old paper-based punch card solution. In the meanwhile, the latest research shows that customers not only want the loyalty programs, but they also want to receive communication from the loyalty programs, and also would choose to shop at a store that offers a loyalty program over a store that does not.
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http://www.signalmind.com/infographics/loyalty-programs
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