Transcribed

Customer Journey Map

dyslexic child's CUSTOMER JOURNEY АPP TABLET SLEEP COMPENSATORY EXEMPTORY SPEECH THERAPY TOOLS TOOLS SOFTWARE PSYCHOLOGY ENTRANCE INTO LESSON EXIT FROM HOMEWORK THERAPY FREE TIME SLEEP SCHOOL SCHOOL HELP MUM E-BOOK WAIT 目目 HOMEWORK AT WORK SLEEP EVERYDAY -

Customer Journey Map

shared by chiaragaliano on Jan 13

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Customer journey map analyzing the daily life of a dyslexic child, with the personas involved and the different touch points. I especially stressed the nature of tools permitted and the use of technology.

Designer

Chiara Galiano