Customer Experiences in Healthcare

shared by charitysingleto... on Aug 15, 2012 in Health

Customer Experiences in Healthcare

shared by charitysingleto... on Aug 15, 2012 in Health

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Two recent studies by PricewaterhouseCoopers LLC and Catalyst Healthcare Research have placed the patient experience as "customer" under the microscope. One study focuses on customer behavior in healt...
Tags: healthcare
Category: Health
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