The Contingent Workforce

CONTINGENT WORKFORCE The IT leaders IT professionals II-------I--IIII--- Organizations Increasingly Turn to Contingent Labor, Struggle with Strategic Approach IT leaders expect contingent labor to become a core component of organizations'employee populations. 35% Between 2014 and 2018, the percentage 25% of IT leaders estimating that contingent IT labor will make up between 11 and 25 percent of their overall IT workforce will increase from 25 percent to 35 percent 2014 2018 Difficulty with Contingent Worker Matchmaking 58% 50% IT Professionals: IT Leaders: Finding great contingent workers that fit what my Finding a contingent work engagement that matches my skills is difficult company needs is difficult Leaders View Contingent Labor as Critical... 69% 61% of IT professionals indicate that their organization acts in a manner that reflects contingent labor is treated as a critical component in the company's success. of IT leaders believe that contingent labor is critical to the success of their organization's business operations. But Disconnect with Workers on Quality of Work IT professionals rate contingent IT workers'job performance more satisfactory compared to IT leaders' view of the workers' performance. Only 68 percent of IT leaders agree that While 90 percent of IT professionals agree contingent worker that contingent worker performance meets their performance meets the organizations' expectations. expectations of their hiring company. Similarly, while 89 percent of IT professionals agree that contingent worker skills meet expectations only 73 percent of IT leaders 89% indicate that is the case 73% This disconnect could be related to the fact that less than half (48 percent) of IT leaders report that they regularly evaluate and provide feedback to contingent workers at the end of their assignment. Organizations Struggle with Contingent Labor Strategy LESS of IT leaders indicate that their contingent labor strategy is part of an enterprise-wide or THAN department-wide workforce planning strategy. MORE THAN 1 IN 10 IT leaders say that their use of contingent labor is simply not defined. Even fewer IT leaders strongly agree that their HR department. Has the expertise to effectively source contingent workers Is efficient at onboarding and integrating contingent workers Has domain-expertise to effectively screen candidates Understands their contingent workforce needs 11% 9% 8% 6% 72% of IT leaders indicate HR/Procurment is involved in their hiring process of IT leaders are confident in Only 50% HR/Procurment's abilty to handle increased use of contingent workers If there is one thing that IT professionals and their bosses can agree on, it is that the use of contingent workers is not going away. In order to remain successful in the future, organizations need to build stronger workforce planning strategies that account for the influx of contingent labor into the workforce and ensure that talent management best practices are followed with every employee regardless of their status. Infographic created by: TEKsystems TEKsystems, Inc. is an Allegis Group, Inc. company. Certain names, products and services listed in the document are trademarks, register trademarks, or service marks of their respective companies. Copyright © 2014 TEKsystems, Inc. All Rights Reserved. :::*****:: :::::=:::: | IIIIII