Consumer Demand VS. Retailer Capability

shared by mplsystems on May 09, 2014 in Business

Consumer Demand VS. Retailer Capability

shared by mplsystems on May 09, 2014 in Business

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50% of consumers say they constantly change the channel in which they deal with an organisation but only 17% of organisations make it easy to switch between channels for seamless customer service and ...
Category: Business

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