Communication Breakdown

COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf COMMUNICATION BREAKDOWN Employee loyalty is at a three-year low and most employers are unaware of this. 33% EMPLOYER PERCEPTION 51% * EMPLOYEE LOYALTY47 Making matters worse, employees are losing confidence in their employer's loyalty to them. 36% Ready to take flight of employees hope to work elsewhere of employees think their company is very loyal to them 2008 2010 So what can employers do to reverse this trend? 76% Benefits are closely tied to employee loyalty & job satisfaction. of employees say benefits are 60% an important reason to stay 71% 24% 25% Employees who are very satisfied with their benefits are more than three times as likely to be satisfied with their jobs. Satisfied With Benefits Not Satisfied With Benefits Very satisfied with job. Very loyal to employer. - What we have here is a failure to communicate.E 14 As many as 52% of employees are 52% interested in more voluntary benefits options 17 Only 17% of employers say volúntary benefits 'arẻ an important part of their benefits strategy Only 14% of employers plan to increase voluntary benefits in the next two years What can employers do to inspire loyalty & bridge the gap? Communications are a simple and cost-effective solution. Effective Communications have a loyalty payoff. 55% said their benefits materials are of employees neither clear nor comprehensive. 70% 57% 25% 15% An employee came up to my office and said, 'I need to get glasses. Why don't we have vision coverage?' And I said, We do.' You know, this is an employee that's been with us five years. Strongly agree that their benefits communications are effective Strongly disagree that their benefits communications are effective My employer is loyal to me. I'm very loyal to my employer. -HR Professional (4,000+ employees) San Francisco, July 2010 So what do employees want? 34% of employees want more frequent benefits communications. 39% of employees want ommunications customized to life events. How will you improve HR communications at your company? DESIGNED BY GlobalThinking HR Communications www.GlobalThinkingHR.com Source: MetLife 9th Annual Study of Employee Benefits Trends http://www.metlife.com/assets/institutional/services/insights-and-tools/ebts/Employee-Benefits-Trends-Study.pdf