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From Chaos to Collaboration

From chaos to collaboration The future of travel is likely to be shaped by technological and social innovations to reduce stress, uncertainty and to encourage collaboration among travellers and with travel providers. How transformative technologies will herald a new era in travel TRAVELLERS’ FRUSTRATIONS TRAVELLERS' EXPECTATIONS At the airport - automatic transit 47% going through security, passport control and Automated identity 53% to provide more personal management systems to track flows of people going through security and border control information for customs happy: efficient travel 51% over 50s - going through customs or passport control Intelligent tickets mHealth a device to monitor Taking the stress out of travel 82% and reduce levels of stress while can update the traveller on mobile technology and sensors to monitor heart rates and blood pressure desire: travelling delays or changes Finding your 47% time to research Intelligent recommendations information from expert blogs and online guides help create personalised travel guides a personalised travel O 86% guide which way aggregates recommendations desire: Next generation of experience not knowing where the 51% best local restaurants, a mobile application that overlays visual information about Augmented reality 61% access historical and cultural information about a place and access peer reviews bars and venues are desire: the physical world 47% lack of good quality advice 47% Payment with memory to provide personal data for a more personalised service Travel services memory of expenditure will enable intelligent T happy: passenger records iiiu Work life balance for business tourists not having 51% access to home Cloud computing complete access to 59% everything they can music, video and data easy access to your own music, video and data from hotel rooms get in their home business travellers desire: the futures AMADEUS company Data from 1,437 travellers surveyed across Brazil, China, Russia, Spain, UAE, UK and the US. For more information: www.amadeus.com/collaboration2020 Your technology partner %23

From Chaos to Collaboration

shared by kcatoto on Jan 24
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The infographic highlights stages in the travel experience and technologies essential for the future development of a collaborative travel industry. Click on the image below to open the full infograp...

Publisher

Amadeus

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Travel
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