Can you count in customer loyalty

CAN YOU COUNT ON CUSTOMER LOYALTY? How keeping existing customers happy pays off on the bottom line -5% €$ A3A3 €SESES A reduction in customer defections $€$ES +85% ESESESESES A3A3A3A3 Drives a big increase in e$ESE$E$ESESES profits A3A3A3A3A3A3 SESESESES€ A3A3A3A3A3A3A3A3 $ESESESES E A3A3A3A3A3 SESESESES€ A3A3A3A3A3 Read more about customer loyalty at - www.b2binternational.com/publications