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Call Center Technology: Loss From Legacy

shared by GenesysLabs on Dec 11, 2012 in Business

Call Center Technology: Loss From Legacy

shared by GenesysLabs on Dec 11, 2012 in Business

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Traditional TDM and PBX-based infrastructures are being eclipsed by IP solutions (SIP) that offer more, yet cost less. This infographic highlights the main issues caused by the loss from the maintenan...
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