HCC Medical Insurance Services presents its social strategy for the social services. There campaign included setting up a fun yet educational conversation with their online community, traditional call center marketing, press releases, social conversations, keyword alerts. monitoring brand mentions and addr...
essing customer issues. They also show their response plan in the form of four steps which are: Social Monitoring, Assessment, Customer Complaint Response and Resolve & Check up. Lastly the success of their campaign is shown in this infographic.
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The holidays are a great time to tell your brand story. From Black Friday trends and Mobile Shopping guides to the Best and Worst Times to Book Travel and Thanksgiving etiquette, the Visually team will help you craft your brand's unique stories and raise your social profile during the noisy holiday season.