Budget Truck Rental Uses Virtual Agent Self Service Technology To Achieve a 28% Reduction in Telephone Inquiries.

IntelliResponse Success Story: Budget Truck Rental Budget. Truck Rental Budget Truck Rental, a leader in the U.S. consumer and commercial markets, uses IntelliResponse as a web self-service tool to provide instant answers to customer questions. ROI ROI 28% reduction in telephone achieved inquiries 24 within 2 months HOUR Cost savings and online revenue gains of SERVICE $875,000 in the first 7 months of operation 35% Increase in online bookings Instantly handles 98.5% of all online questions 74% reduction in email volume @sreative @ 00 intelliresponse www.lntelliResponse.com SPONSORED BY: