Transcribed
Broken Process
THE BROKEN PROCESS Business" Enterprise Mapping (A NEVER ENDING NOVEL) WHY DOES IT HAPPEN? 02 04 05 PROCESS NOT DEFINED PURPOSE NOT UNDERSOOD PROCESS NOT OWNED PROCESS NOT FOLLOWED CUSTOMER NOT UNDERSTOOD 06 07 08 09 SUPPLIER NOT UNDERSTOOD CUMBERSOME TO EXECUTE LOADED WITH NON VALUE WORK PERFORMANCE NOT MEASURED NOT LINKED x^2. TO X, STRATEGY WHAT ARE THE RESULTS? THERE'S A BROKEN PROCESS DESPERATELY TRYING TO SERVE A CUSTOMER ORGANIZATION MANAGED VERTICALLY WHILE COBBLED UP PROCESS WORK FLOWS HORIZONTALLY CONFUSED SUPPLIERS UNHAPPY CUSTOMERS WHY DOES IT MATTER? VALUABLE ASSETS UNDERPERFORM EQUIPMENT PEOPLE TECHNOLOGY FACILITIES KNOWLEDGE www.BUSINESSMAPPING.COM © 2014 Business Enterprise Mapping, LLC RESULT?
Broken Process
shared by onlyinfographics on Jun 09
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Every week we get a new project which requires us to illustrate how a specific process works, though it´s not every week that we get to explain why a process does 'not work'.
Well is this particular...
case, our client Joe needed to explain why overall processes in all type of companies 'do not work'. His argument? Companies hierarchy run from top to bottom WHILE processes run from left to right. Results? There´s a broken process! Want to know what happens then? Just click on this new infographic and find out yourself.
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