Barclays Mobile Banking in Numbers

An evolution in banking The way we live is changing, so is the way we bank. More and more people are using banking apps on their smartphones to manage their money on the move. With Barclays Mobile Banking you can keep on top of your finances - check your state- ments, make transfers and payments and find your nearest Barclays branch or cash machine. This infographic will tell you everything you need to know about the app: who has it, how they use it and how secure it is. ' What a difference a year makes How many more people are registering, and using the Barclays Mobile Banking app in 2013? 2 million £15 billion Barclays mobile banking app registrations in payments made since 200% 2012 more app registrations in 2013 than in 2012 Mobite Who's who What sort of people are using the Barclays Mobile Banking app? 35% 55% men 106 £595 of Barclays business users have got the app 45% women the age of our oldest app user is transferred weekly over Barclays mobile (number of downloads) app on average Day in, day out 33% of our customers now use the Barclays Mobile Banking app as their only digital channel, but how and when are users logging into the Barclays Mobile Banking app? Desktop vs mobile Mobile app growth is far outpacing traditional desktop online banking. Daily engagement with their bank is helping customers to manage their money on the go Almost 225 1/2 payments made daily via Barclays Mobile App to pay off Barclaycard x 2 £f 150 overdraft of Barclays customers with taken out using the аpp every day around twice as many people log in on mobiles than on desktops everyday the app use it on a daily basis Over 4,000 transfers made daily since launch Safe and sound Your security is our top priority, that's why you're covered by our Mobile Banking Guarantee.* 100% of your money back in the unlikely event you become the victim of fraud Mobile An evolution in banking More smartphones means more people using mobile banking apps, as people look for a quicker and easier way to bank. So what's next? 4. banked using their F% mobile in 2008 2 banked using their 20% mobile in 2013 will bank using their 40% mobile in 2020 = 100% 75% 69% 58% 13% 2008 2012 2013 5 2016 2020 Percentage of people using a smartphone * Terms and conditions apply 1. Barclays Information Warehouse 2 nVision Future Foundations (2013) Emerging Trends in Mobile Banking 3. FICO (2013) The Mobile Banking Revolution 4. ComScore (2010) Mobilens. 5. CornScore (2013) Mobilens. 6. Portio Research, 2013) Worldwide Mobile Handset Installed Base 7. Deloitte digital (2012) The dawn of mobile influence.