Banks and telcos share the mobile financial services pie

BearingPoint. Institute Banks and telcos share the mobile financial services pie Customer geography Developed countries B2B Developed countries B2C Data Loyalty/Churn Developing countries B2C Security Security Loyalty/Churn OTT Payments Data Mobile health insurance Customer Acquisition relations Mobile insurance Brand Regulation GIVING Deposits / donations CREDIT Regulation Brand Acquisition Customer relations Mobile micro-credit Loyalty/Churn Data Positioning of telcos/Over-the-top (OTT) services originally in developed countries Positioning of telcos/OTT services originally in developing countries Recent (<10 years) banking/telco products/services Traditional (>10 years) banking/telco products/services Source: BearingPoint Institute BEIO06-05-TIB-IN Brand Customer relations Issues Regulation Acquisition professional cloud services Individual / Mobile payments DIVERSIFICATION SAVINGS PAYMENTS Customer credit I Security Security Data Customer relations Loyalty/Churn Brand Acquisition Regulation