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Banking on arbitration: Big banks, consumers and checking account dispute resolution
Research shows that dispute resolution limitations, such as mandatory binding arbitration clauses, are common in checking account agreements. Many consumers, however, are unaware that these terms coul... d restrict their options, if they have a dispute with their financial institution. This infographic shows how most consumers, regardless of political affiliation or opinions on the merits of arbitration, overwhelmingly find the specific elements of arbitration unacceptable.
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