Answering & Call Center Solutions for Every Industry

ANSWERING & CALL CENTER SOLUTIONS FOR EVERY INDUSTRY AD AGENCY ALARM COMPANY Our call center agents can intercept your automated technical alarms and elevator calls then dispatch per your instructions. Automated alarms include immediate call Personalized Communications has the software and staffing capabilities for local, regional or national campaigns. notifications and email alerts received within our call center software. •Dynamic Scripting •Training •Reporting Capabilities •Message Delivery •Live Agent 24/7 •Emergency Dispatch •Web On-Call Schedule CATALOG MERCHANDSING Utilizing a live call center in conjunction with print and online product catalogs provides customers with peace of mind when ordering. •Custom Built Order Script •Delivery Methods •Online Orders •Training GOVERNMENT INSURANCE We provide answering and call center services for a variety of municipalities and bureaus, allowing residents to provide instant feedback in the event of unexpected circumstances. •Dynamic Scripting •Dispatch •Call Recaps INSURANCE CLAIM FORM Our company offers a wide array of services to fit any insurance outfit, big or small. HEALTHCARE •Receptionist •Initial Claims Center •Dynamic Scripting •Delivery Methods •Training Healthcare professionals can receive integrated web and phone based services, live or automated, with guaranteed message delivery to physician referral and real time appointment scheduling. •HIPAA Compliance •24 Hour Receptionist Service •Appointment Scheduling •Emergency Dispatch •Web On-Call Schedule •Automated Up-Front Greeting LAW Get an extensive range of services specifically developed to meet the needs of lawyers. •Receptionist Services •Immediate Dispatch •Advertising Response REAL ESTATE SERVICE COMPANY Apartments, commercial buildings, HOA, real estate agents: we have over thirty years of experience handling your call center needs. •Receptionist •Emergency Dispatch •Automated Up-Front Greeting •Voicemail We offer a comprehensive solution to your telephone receptionist and dispatch needs for ustries including but not limited to: carpet cleaning. courier services, electrical, hazmat, HVAC, landscaping, plumbing. and construction. TECHNICAL •Emergency Dispatch •Web On-Call Schedule •Receptionist •Automated Up-Front Greeting Web hosting services, software developers, and support consultants: we're there when you need a customized setup. • Alarm Monitoring and Notification • First Level Support • Emergency Dispatch • Web On-Call Schedule TRANSPORTATION Rely on our answering and call center services for a range of limousine and airport services. • Receptionist Immediate Dispatch Reservations PERSONALIZED COMMUNICATIONS Answering & Call Center Services http://www.callcenteragency.com/ Designed By: NationalPositions Profitable Internet Marketing