Align Your Organizational Culture to Your Low-Cost Leader Strategy

PUT YOUR SURVEY TO WORK ALIGN YOUR ORGANIZATIONAL CULTURE TO YOUR LOW-COST LEADER STRATEGY ADVANTAGE CEB's ClearAdvantage framework measures engagement, alignment, and agility-three universal competencies for every successful organization. It also assesses whether your organizational culture demonstrates the key capabilities known to support your business priorities. CREATE. BUSINESS PRIORITIES AGILITY SUSTAIN ADVANTAGE %24 SCALE CUSTOMER CONTINUOUS (MERGER/ ACQUISITION) SOLUTIONS CENTRICITY IMPROVEMENT STRATEGY LOW-COST LEADER BUSINESS MODEL TRANSFORMATION QUALITY INNOVATION BECOME A LOW-COST LEADER IN YOUR INDUSTRY BY PROVIDING "BEST VALUE" PRODUCTS/SERUICES With consumers becoming even more cost-conscious than ever and low-end overseas rivals increasingly appearing, many executives are now asking themselves: What exactly does it take to become a low-cost leader? CHALLENGES IN ACHIEUEMENT Being a true low-cost leader means embracing some workforce attitudes and behaviors that conflict with more conventional capabilities. If you're prioritizing things such as decentralized decision-making and tolerance for risk-taking, you may be undermining your low-cost strategy. AN EFFECTIVE LOW-COST STRATEGY... My employees have the courage to accept that you won't please Clears limits on customization and special requests. every customer. Constantly drives toward greater efficiency. My employees are focused on making improvements. Centrally- We support a culture that values coordinates %23 operating conformance and processes standardization. SURVEY DESIGN TO SUPPORT A LOW-COST LEADER CULTURE If becoming a low-cost leader is your business priority, use the ClearAdvantage approach to create a culture that supports it. We have defined the following key success factors - and the capabilities that drive them. PRODUCT & SERUICE STRAGEGY Processes for end-to-end product supply and service that are streamlined to minimize cost and hassle. SAMPLE CAPABILITIES: • Streamline service cycle • Manage customer expectation • Reduce variety • Courage not to please every customer 2$ ORGANIZATIONAL CULTURE A culture that abhors waste and rewards efficiency. SAMPLE CAPABILITIES: • Culture of conformance • Orientation toward improvement OPERATION & PEOPLE MANAGEMENT CORPORATE MANAGEMENT Standardized, tightly-controlled, and centrally-planned operations. SAMPLE CAPABILITIES: • Focus on cost and efficiency • Team over individual Management systems that focus on integrated, high-speed transactions and compliance to norms. SAMPLE CAPABILITIES: • Centralized, command-and- control management style Using the ClearAdvantage approach, your employee survey can become a strategic tool to assess whether your organization has the critical capabilities it needs in order to execute successfully on its business priorities. CEB TO LEARN MORE ABOUT CEB'S ClearAdvantage APPROACH, VISIT www.cebglobal.com/workforcesurveys WHAT THE BEST COMPANIES DO @CEBSURVEYS A [email protected] O 1.866.754.1854 ALIGNMENT NGAGEMENT %24 %24