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6 Tenets of Queuing

shared by LaviIndustries on Aug 06, 2013 in Business

6 Tenets of Queuing

shared by LaviIndustries on Aug 06, 2013 in Business

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Often, what matters most in a waiting line is how people feel about the experience rather than the waiting itself. The tenets highlighted in this infographic are inspired by the work of David Maister ...
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