(5) Days of Service: Day 3

(500)DAYS OF SERVICE alldayPA never miss a call This is a story about customers. Your customers. Day (3) Don't waste time on difficult or expensive customers to the cost of others "Absolutely we'd do anything for you!" "Here are more demands. I'm furious these haven't already been thought of ahead of time!" "Here's my list of "Your wish is my command!" "Pay attention to us!" unreasonable demands and I want it completed yesterday." Customer Business Customer Business Another customer Don't expend all your time and energy trying to please everyone. Sometimes it just can't be done. When this happens, it's a drain on your time and your staff. "Here's a list of our "Here's my list of unreasonable demands "Hooray! You seem much happier now" "?!" competitors. You'd like them. You should call "Phew!" and I want it completed yesterday." them." Competitor Customer Business Business Another customer You don't have to take this! Not every customer is worth having