Transcribed
3 Layers of Sales KPIs
Total cost to gain a new customer, $. Revenue per sales rep, $ Customer New customers versus lifetime value, $ returning customers, % Layer 3. KPIS to form a big picture of a sales process Source: www.bscdesigner.com |Time to answer a prospect's query, hours; benchmark: 1 hour. Layer 2. Result-oriented leading KPIS help to plan a change Qualified lead Initial Meaningful Lead Sale request conversation Reach Rate, % Pas Rate, % Conversion Rate, % Layer 1. Process-oriented lagging KPls help to monitor the performance 3 Layers of Sales KPIS
3 Layers of Sales KPIs
shared by belliott on Feb 09
267
views
0
faves
0
comments
With this new infographic and respective article we are sorting out sales KPIs. Instead of long lists of KPIs that one can find on Internet and that are in most cases pointless, we suggest to have a b...
alanced view on sales KPIs:
-- There are KPIs based on conversion rate that are great for process monitoring;
-- There are leading KPIs like "Time to answer a prospect's query, hours" that influence sales outcomes directly;
-- There are KPIs that help sales managers to see a big picture.
Source
http://www.b...s-kpis.htmCategory
BusinessGet a Quote
You may also like...
