2014 Global Training and Development Trends

Lionbridge What are Global Training & Development Trends for 2014? How are organizations evolving their learning strategies to meet growing global development needs? What technologies have been embraced by learning leaders and audiences, and what are the greatest challenges to success? Gain insights from over 350 Training & Development professionals around the world who participated in our recent survey. #1 In which areas of Training & Development do you plan to invest in 2014? Organizations are taking a multipronged approach to their training investments. CURRICULUM LEARNING NEEDS 62.1% 36.8% DEVELOPMENT ASSESSMENT MOBILE LEARNING BLENDED 57.8% 37.6% LEARNING INSTRUCTOR-LED TRAINING 14.5% STORYBOARDING 55.6% INSTRUCTIONAL 67% ALL OTHERS 23.6% DESIGN (MEAN) #2 What is driving the prioritization of the programs identified in the previous question? For over half, investment plans are an extension of a current strategy. CONTINUATION OF AN EXISTING STRATEGY 52.4% STRATEGIC FOCUS OF THE COMPANY HAS CHANGED 19.7% REACTION TO INDUSTRY TRENDS 18.0% REDUCED BUDGET DUE TO ECONOMIC CONDITIONS 10.0% #3 What are your greatest challenges (internal and external)? Ranked 1-8 in order of impact. 1 IMPROVING LEARNING EFFECTIVENESS INCREASING PRODUCT KNOWLEDGE AMONGST CUSTOMERS #5 EXPANDING LIBRARY OF CONTENT "2 & TRAINING PROGRAMS #6 REDUCING DEVELOPMENT COSTS CONSISTENCY OF SERVICE DELIVERY ACROSS A GLOBAL ORGANIZATION GLOBAL ADOPTION OF EXISTING "7 PROGRAMS REDUCING DEVELOPMENT CYCLE ADDRESSING REGION-SPECIFIC #4 TIMES "8 CULTURAL ISSUES & EXPECTATIONS #4 Which of the following best describes your organization's approach to Training and Development? What is your target audience for training content? #5 HR Customers Employees Sales Other Centralized global strategy developed in corporate office Other Decentralized strategy with programs developed regionally 14.5% 34.8% 82.3% 27.9% 11.7% 25.4% 62.7% 12% #6 What technologies do you use to deliver training programs? Tech-enabled delivery goes the distance with LMSS and virtual classrooms as the overwhelming favorite technologies. LEARNING MANAGEMENT SYSTEM VIRTUAL CLASSROOMS (WEBEX, CITRIX, ETC) VIDEO AUDIO 74.9% 72.7% 62.4% 52.7% COMPUTER-AIDED ASSESSMENT AUTHORING TOOL MOBILE CONTENT / MLEARNING ELECTRONIC PERFORMANCE SUPPORT SYSTEM 47.9% 46.7% 21.9% 10.0% #7 If you use a Learning Management System, which do you currently use? Over one dozen LMS providers were identified as partners. OTHER 42.1% 8.8% SUMTOTAL SKILLSOFT 12.1% 8.1% PLATEAU SYSTEMS With significant options for LMS providers and interfaces, there is no runaway system preferred by our survey participants. ORACLE/PEOPLESOFT 9.8% 6.1% BLACKBOARD SABA 9.8% 5.7% TALEO CORNERSTONE 8.8% 1.7% ELEMENT K MOODLE 8.8% 1.0% SILKROAD TECH #8 Which authoring and design tools does your company currently use? To facilitate their curriculum CAMTASIA 38.8% 1.7% RAPID INTAKE design efforts, respondents indicated a clear preference for Adobe Captivate. Cp ADOBE® CAPTIVATE 54.1% OTHER 30.2% 13.0% BRAINS HARK ARTICULATE ( 29.9% 14.3% LECTORA #9 How do you research and identify vendors for outsourcing learning services? Direct communication from 59.0% 41.3% 34.5% 34.2% | 18.2% vendors is the preferred way to identify learning services partners. TRADES HOWS/ INDUSTRY SPECIFIC SOCIAL NETWORKS DIRECT COMMUNICATION INDUSTRY OTHER FROM VENDORS AS SOCIATIONS CONFERENCES & COMMUNITIES Audience Primary Organization's Number of Employees FEWER THAN 2,000 O 94% HEALTHCARE Industry 34.2% III 88% FINANCE 4.0% 14% 0.9% BETWEEN 2,000-5,000 6.3% EDUCATION (16.8% 5.7% COMPUTERS BETWEEN 5,000-10,000 79.2% 0.% BUSINESS 5.1% 13.7% 0.5% MFG. MORE THAN 10,000 0.6% 1.4% 35.3% 13.1% OTHER 351 individuals from across 40 countries Contact Sales: +1 781.434.6111 GET THE To learn more, visit http://info.lionbridge.com/training-development FULL REPORT © 2014 Lionbridge I www.lianbridge.com